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Anticipating AI, Data Analytics, and IoT Convergence as Artificial Intelligence Evolves to become more General Purpose

Evolution from Narrow AI to General Purpose AI When most people think of Artificial Intelligence AI today, they think of what is referred to as “...

“Virtual Moron-Idiot!”: Why Chatbots Fail and the #ChatbotRescue Mission Saving Them

It’s hard to find anyone involved with the chatbot and virtual agent industry who hasn’t heard the cautionary tale of Microsoft’s AI chatbot Tay. I...

Interview with Ott Jalakas, Co-Founder and COO of Lingvist

Ott Jalakas is the Co-Founder and COO of Lingvist, a company that focuses on building a technology-driven, personally adaptive and mathematically o...

Interview with Bora Arslan, Chief Data and Analytics Officer of IAG

Bora Arslan is the Chief Data and Analytics Officer of IAG, an insurance company where he is working on improving aspects such as customer experien...

Interview with Alex Allan, CTO & Co-Founder of Kortical

Alex Allan is the CTO & Co-Founder of Kortical, an AI platform company that helps enterprises develop AI practices and tools to scale and automate ...

Interview with Roozbeh Aliabadi, CEO of ReadyAI

Roozbeh Aliabadi is the CEO of ReadyAI, a company that focuses on bringing the key concepts of AI to K12 students and make them ready to live in an...

Conversational AI and Amelia: The Industry Takes Notice

Enterprise customers are slowly coming to the realization that a fragmentary approach to AI-enabled automation simply will not deliver the outcomes...

Interview with Ananth Nagaraj, Founder of Gnani.ai

Ananth Nagaraj is the Founder of Gnani.ai, an artificial intelligence company that develops voice-enabled interfaces to improve customer experience...

Conversational AI in the Contact Centre

Contact centres require a great deal of investment for organisations – from recruiting and training staff to putting the right tools in place for a...

How Banks Can Build a Great Conversational Banking Experience

This is the second of the two-part series on application of conversational AI within the banking industry. Read the first article here. If great cu...