Solving Common Conversational AI Project IssuesChris Ezekiel•February 2, 2022•Conversational AI, ChatBots, #IntelligentAutomationBack in 2019, I wrote an article on reasons why chatbot projects were failing or being abandoned before they even reached the testing stage. At the...
The Return of Symbolic Reasoning…and Why It Never LeftJelani Harper•November 30, 2021•Conversational AIAmidst the current cries of the ‘newfound’ efficacy of composite Artificial Intelligence which the analyst community has embraced, and the impend...
Improving Contact Center Interactions with Artificial IntelligenceJelani Harper•November 9, 2021•Conversational AI, Cloud ComputingOf all the use cases for the myriad dimensions of Artificial Intelligence—including technologies both central and contiguous to AI—that for impleme...
Prioritizing Responsible AI with Hybrid AILuca Scagliarini•September 16, 2021•Conversational AI, Explainable AIThe growth of artificial intelligence AI has been phenomenal, and it is not slowing down. According to Fortune Business Insights, the market, val...
Successful Conversational AI: Blending Machine Learning & Human IntelligenceChris Ezekiel•August 25, 2021•Conversational AIIn February ISG Information Services Group, a leading global technology research and advisory firm, published their ‘ISG Provider Lens™ Intellige...
Business Intelligence Reporting Today: The Might of Natural Language GenerationJelani Harper•July 22, 2021•Conversational AILong gone are the days when organizations were dependent on IT teams for Business Intelligence reporting. Back then, IT teams typically had to adju...
Healthcare and Artificial Intelligence (AI)Nisha Arya Ahmed•May 8, 2021•Healthcare, AI for Education Initiative, Conversational AI +1 moreIf you’ve been following my articles, I’ve covered what is AI, the types of AI, and how AI is going to shape the future. If you haven’t had a read ...
Microsoft’s acquisition of Nuance: A signal of intent for the Conversational AI sector and an exciting opportunity for its partners.Per Ottosson•April 21, 2021•Conversational AIThis week, Microsoft announced the acquisition of Nuance for $19.7 billion, in what is its second-largest acquisition after LinkedIn. Understandabl...
Interview with Walt Mayo - Part II - and expert.ai DemoJagan G. M.•October 5, 2020•Interviews, Conversational AI, Executive InterviewsThe success factor of any technology entity would be on the choices the company offers to its clients. Walt Mayo, CEO of expert.ai formerly Expert...
Conversational AI: Interview with Henry Iversen, CCO, boost.aiDavid Berend•July 27, 2020•Interviews, Conversational AI, Executive InterviewsA large gap can be found in conversational AI, from simple FAQ navigation to almost real-human feeling conversation. We thank Henry Iversen from bo...
