Conversational AI

Conversational AI: Interview with Mike Murchison, CEO of Ada

Mike Murchison is the CEO of Ada, a company that develops an AI-powered platform that empowers non-technical customer service teams to build a supp...

“Virtual Moron-Idiot!”: Why Chatbots Fail and the #ChatbotRescue Mission Saving Them

It’s hard to find anyone involved with the chatbot and virtual agent industry who hasn’t heard the cautionary tale of Microsoft’s AI chatbot Tay. I...

Talking Emails: Getting Back to Email Marketing Basics in the World of AI Voice Assistants

Until a few years ago, it was only a dream for everyone to own a personal virtual assistant that helps with our tasks. And if someone had told us t...

Conversational AI: Interview with Lars Selsås, CEO of Boost.ai

Lars Selsås is the CEO of Boost.ai, a company that helps enterprises create personalized customer experiences through digital assistants. In the pa...

Conversational AI: Interview with Matthew Low, Co-Founder & CMO of AiChat

Matthew Low is the Co-Founder & CMO of AiChat, a conversational AI company that provides a platform designed for brands to help them easily manage ...

Conversational AI: Interview with Chris Ezekiel, Founder & CEO of Creative Virtual

Chris Ezekiel is the CEO and Founder of Creative Virtual, a conversational AI company that focuses on delivering accurate, personalised and seamles...

Conversational Transition: Will It Be the Next Big Thing for Marketing?

For decades marketers have been trying hard to comprehend the full path to purchase and how consumers interact with their brands on this decision m...

Conversational AI and Amelia: The Industry Takes Notice

Enterprise customers are slowly coming to the realization that a fragmentary approach to AI-enabled automation simply will not deliver the outcomes...

Interview with Ananth Nagaraj, Founder of Gnani.ai

Ananth Nagaraj is the Founder of Gnani.ai, an artificial intelligence company that develops voice-enabled interfaces to improve customer experience...

Interview with Abhishek Thakur, Chief Data Scientist at boost.ai & First Kaggle Triple Grandmaster

Abhishek Thakur is the first person in the world to have achieved the rank of Kaggle Triple Grandmaster. Kaggle is the world's largest online commu...