Executive Interviews

Vasili Triant — Why AI Is Replacing CRM Layers, Not Enterprise Systems

Executive Summary. Vasili Triant explains why AI is not replacing enterprise systems but eliminating redundant CRM layers as the stack shifts towar...

France Hoang — Building Governable AI Systems for Universities

Executive Summary. France Hoang argues that AI in education must evolve from isolated tools into governed, collaborative infrastructure that instit...

Ravi Teja Alchuri — Engineering Trustworthy AI for Production-Scale Fleet Systems

Executive Summary. Ravi Teja Alchuri explains why deploying AI in fleet telematics platforms requires architectural discipline, governance guardrai...

Jeff Fettes — Why Most CX AI Pilots Fail at Scale

Executive Summary. Jeff Fettes argues that the real challenge in customer experience AI is not building smarter models but defining clear operation...

Glen Tullman — Consumer-Directed Care and the Rise of AI-Powered WayFinding in Healthcare

Executive Summary. As healthcare grows more fragmented and costly, Transcarent CEO Glen Tullman explains why consumer-directed platforms powered by...

Casey Hite — Engineering Predictable Access in AI-Driven Healthcare Operations

Executive Summary. Casey Hite explains how fragmented insurance workflows are becoming the proving ground for AI in healthcare operations, and why ...

Nithin Mohan — Why AI Breakthroughs Depend on Supercomputing Discipline

Executive Summary. As enterprises race to adopt AI, HPE leader Nithin Mohan explains why infrastructure, not algorithms, is becoming the real const...

Joey Gilkey — Rebuilding Outbound Sales Around Phone Intent and Predictive Precision

Executive Summary. TitanX Founder and CEO Joey Gilkey explains why sales organizations are shifting from activity-based outreach to intent-driven p...

Ethan Gustav — Building Always-On Fan Engagement Through Conversational AI

Executive Summary. As sports organizations shift toward year-round digital engagement, Infobip North America President Ethan Gustav explains how co...

Jim Wetekamp — Connected Risk Intelligence for the AI Enterprise

Executive Summary. As risk becomes faster and more interconnected, traditional periodic review models are breaking down. In this conversation, Risk...